PRIVACY POLICY

Last Updated: 6/2/2026

Rich & Thirsty ("Rich & Thirsty," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit Richandthirsty.com, make a purchase, subscribe to our email marketing list, inquire about wholesale accounts, request glassware rental services, purchase gift cards, attend a Rich & Thirsty event, or otherwise interact with our brand.

By using our website, products, or services, you agree to the collection and use of information as described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following information:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Payment information
• Order history
• Gift card transactions
• Wholesale account information
• Rental inquiry information
• Customer service communications
• Device information
• Browser information
• IP address
• Website activity and analytics information
• Marketing preferences

HOW WE COLLECT INFORMATION

We may collect information when you:

• Visit our website
• Place an order
• Subscribe to our email marketing list
• Purchase or redeem a gift card
• Submit a wholesale inquiry
• Request glassware rental services
• Contact customer service
• Participate in a giveaway, promotion, or event
• Submit reviews, photographs, videos, testimonials, or other content
• Interact with our advertising, social media channels, or marketing communications

HOW WE USE YOUR INFORMATION

We may use your information to:

• Process and fulfill orders
• Process payments
• Deliver products and services
• Provide customer support
• Respond to inquiries
• Manage wholesale accounts
• Coordinate rental services
• Administer gift card purchases and redemptions
• Verify transactions and prevent fraud
• Improve our website and customer experience
• Analyze website performance and usage
• Send marketing communications
• Notify customers about promotions, product launches, events, restocks, and company updates
• Comply with legal obligations
• Protect the rights, property, and security of Rich & Thirsty and our customers

EMAIL MARKETING & SUBSCRIPTIONS

When you subscribe to the Rich & Thirsty email list, we may collect your email address and marketing preferences.

Subscribers may receive:

• Product launches
• Promotions and special offers
• Event invitations
• Restock notifications
• Brand updates
• Marketing communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

WHOLESALE ACCOUNTS

For wholesale inquiries and wholesale accounts, we may collect business information including:

• Business name
• Business address
• Billing information
• Shipping information
• Resale certificates
• Tax documentation
• Contact information
• Order history

This information is used to evaluate, establish, and maintain wholesale relationships.

GLASSWARE RENTALS

For rental inquiries and rental services, we may collect:

• Contact information
• Event information
• Venue information
• Rental agreements
• Shipping information
• Billing information
• Inventory requirements

This information is used to provide rental services and coordinate event logistics.

GIFT CARDS

We may collect and maintain information relating to gift card purchases, balances, redemptions, and transactions for customer service, fraud prevention, accounting, and operational purposes.

COOKIES, ANALYTICS & ADVERTISING

Our website may use cookies, pixels, analytics tools, tags, and similar technologies to:

• Improve website functionality
• Understand customer behavior
• Measure advertising effectiveness
• Analyze website traffic
• Improve customer experience

These technologies may collect information including:

• IP address
• Browser type
• Device information
• Website activity
• Referral sources
• Advertising interactions

You may manage cookie preferences through your browser settings.

THIRD-PARTY SERVICE PROVIDERS

We may share information with trusted third-party providers that assist us in operating our business, including:

• Shopify
• Payment processors
• Shipping carriers
• Email marketing providers
• Analytics providers
• Advertising platforms
• Fraud prevention providers
• Customer support providers

These providers only receive information necessary to perform services on our behalf.

USER-GENERATED CONTENT

If you submit photographs, videos, reviews, testimonials, social media content, event content, or other materials to Rich & Thirsty, or if you tag Rich & Thirsty on social media, you grant Rich & Thirsty a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, distribute, repost, edit, and share such content across our website, social media channels, emails, marketing materials, advertising materials, and promotional content.

EVENT PHOTOGRAPHY & MEDIA

By attending a Rich & Thirsty event, you acknowledge and agree that photographs, videos, and other media may be captured during the event.

Such media may be used by Rich & Thirsty for marketing, promotional, editorial, advertising, website, email, and social media purposes.

INTERNATIONAL CUSTOMERS

By using our website or placing an order, you understand that your information may be transferred to and processed in countries outside your country of residence.

DATA SECURITY

We implement commercially reasonable safeguards designed to protect personal information.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

CHILDREN'S PRIVACY

We do not knowingly collect personal information from children under the age of 13.

YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Accessing your information
• Correcting inaccurate information
• Requesting deletion of information
• Opting out of certain marketing communications

CALIFORNIA PRIVACY RIGHTS

California residents may have additional privacy rights under applicable law.

LEGAL DISCLOSURES

We may disclose personal information if required by law, court order, legal process, government request, or where necessary to protect the rights, property, safety, or security of Rich & Thirsty, our customers, or others.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any changes become effective immediately upon posting to this page.

CONTACT US

For questions regarding this Privacy Policy or your personal information, please contact:

customerservice@richandthirsty.com

Instagram: @richandthirsty

www.richandthirsty.com